<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://lololol.zohosites.com/thoughts/tag/online-sales/feed" rel="self" type="application/rss+xml"/><title>Sample 1 - Blog #online sales</title><description>Sample 1 - Blog #online sales</description><link>https://lololol.zohosites.com/thoughts/tag/online-sales</link><lastBuildDate>Thu, 08 Aug 2024 01:28:01 -0700</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[How to Use Marketing and Sales Data to Make Better Business Decisions]]></title><link>https://lololol.zohosites.com/thoughts/post/How-to-Use-Marketing-and-Sales-Data-to-Make-Better-Business-Decisions</link><description><![CDATA[ 11 Marketing &amp; Sales KPIs That Will Make or Break Your Business Marketing and sales are two of the most important components of a successful bus ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_Xl7ju5jVQNqTC1LFI4RL7A" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer"><div data-element-id="elm_jUZI2TCPQ6ebhnzi-W79uw" data-element-type="row" class="zprow zpalign-items- zpjustify-content- "><style type="text/css"></style><div data-element-id="elm_0s8BdmIbQuK_EL5ANFHk1w" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_fkRdfzoYQf-6yX63m-YvmQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center " data-editor="true"><div><div><div><div><div><div><div><style> .zpelem-heading { } </style><h2><div style="color:inherit;"><div> 11 Marketing &amp; Sales KPIs That Will Make or Break Your Business </div>
</div></h2></div><div><style> .zpelem-text { } </style><div><div><p style="color:inherit;text-align:left;"><span style="font-family:lora, serif;">Marketing and sales are two of the most important components of a successful business. To ensure that your marketing and sales efforts are effective, it is important to measure key performance indicators (KPIs). <br><br></span></p><p style="color:inherit;text-align:left;"><span style="font-family:lora, serif;">These KPIs can help you evaluate the success of your campaigns, track the progress of your sales team, and make important decisions about how to allocate resources.<br><br></span></p><p style="color:inherit;text-align:left;"><span style="font-family:lora, serif;">Common marketing KPIs include website traffic, cost per lead, lead conversion rate, and average value per customer. For sales KPIs, you may want to track metrics such as close rate, average deal size, sales cycle time, and customer lifetime value. <br><br></span></p><p style="color:inherit;text-align:left;"><span style="font-family:lora, serif;">By monitoring these KPIs, you can gain valuable insights into the performance of your marketing and sales teams and make informed decisions about where to focus your efforts. <br><br></span></p><p style="color:inherit;text-align:left;"><span style="font-family:lora, serif;">It is also important to set goals for each KPI and measure progress over time to ensure that your campaigns are achieving the desired results.<br><br></span></p><ol start="1"><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><span style="font-family:lora, serif;font-size:12pt;color:inherit;font-weight:bold;">Market Growth Rate</span></div>
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<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">As the market grows, so does the need for new products and services. This directly impacts the growth rate of companies and industries. The market growth rate is a measure of how fast the market is expanding. It is often used as a predictor of company or industry growth.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">In order to maintain a healthy market growth rate, companies must continually innovate and bring new products and services to market. They must also find new ways to reach new customers and grow their customer base.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are a number of factors that can impact the market growth rate. This includes economic conditions, government regulation, and competition.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Economic conditions play a major role in the market growth rate. When the economy is doing well, consumers have more money to spend and are more likely to purchase new products and services. This leads to increased company revenue and profit, which in turn leads to industry growth. However, when the economy is struggling, consumers are more likely to cut back on spending, which can lead to decreased company revenue and profit, and ultimately, industry decline.</span></div></span><div style="text-align:left;"><br></div>
<div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;font-size:12pt;">Government regulation can also impact the market growth rate. Depending on the industry, government regulation can either encourage or discourage market growth. For example, in the healthcare industry, government regulation around insurance and prescription drugs can impact</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><span style="font-family:lora, serif;font-size:12pt;color:inherit;font-weight:bold;">Relative Market Share</span></div>
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<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">While market share is important, it's also important to consider relative market share. If a company has a small market share, but it's the fastest-growing company in its industry, then it's likely to gain market share in the future. And if a company has a large market share, but it's the slowest-growing company in its industry, then it's likely to lose market share in the future.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Companies with a large market share can use their size to their advantage. They can use their economies of scale to produce goods at a lower cost than their smaller rivals. They can also use their size to invest in research and development, and to marketing and advertising.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Companies with a small market share can use their agility to their advantage. They can be more responsive to changes in the marketplace. They can also use their small size to their advantage by being more intimate with their customers and more nimble in their operations.</span></div></span><div style="text-align:left;"><br></div>
<div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;font-size:12pt;">In the end, it's important to consider both market share and relative market share when making investment decisions.</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><span style="font-family:lora, serif;font-size:12pt;color:inherit;font-weight:bold;">Brand Equity</span></div>
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<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">What is brand equity? How does it differ from brand value? What are the key components of brand equity?</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">These are just a few of the questions that we will be exploring in this article. Brand equity is a term that you have probably seen before but may not fully understand. We will take a deeper look at what brand equity is and how it can benefit your business.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">What is brand equity?</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Brand equity is the value of a brand. It is the difference between the price of a generic product and the price of a branded product. Brand equity can be positive or negative. A positive brand equity means that the branded product is worth more than the generic product. A negative brand equity means that the branded product is worth less than the generic product.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are several key components of brand equity. The first is brand awareness. Brand awareness is the ability of consumers to recognize and remember a brand. The second is brand loyalty. Brand loyalty is the tendency of consumers to purchase the same brand of product over time. The third is brand image. Brand image is the way a brand is perceived by consumers.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">How does brand equity differ from brand value?</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Brand equity is the value of a brand.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Brand value is the financial value of a brand. Brand equity is the intangible value of a brand&nbsp;that comes from consumer loyalty and awareness. Brand value is the tangible value of a brand, which can be measured by the brand's&nbsp;financial worth.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Brand equity is more important than brand value&nbsp;because it is the foundation of a brand's success.</span></div></span><div style="text-align:left;"><br></div>
<div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;font-size:12pt;">Brand value is&nbsp;important because it is a direct reflection of a brand's equity.&nbsp;&nbsp;</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Cost Per Lead</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">The cost per lead is the amount of money a company spends on marketing and advertising to generate one lead. This metric is important because it allows businesses to track their marketing return on investment (ROI).</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are a number of factors that can influence the cost per lead, including the type of industry, the size of the target market, the marketing mix, and the level of competition.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Industry</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">The cost per lead can vary significantly from one industry to another. For example, businesses in the B2B sector often have higher costs per lead than companies in the B2C space. This is because B2B companies typically have longer sales cycles and higher customer acquisition costs.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Size of target market</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">The size of the target market is also a major factor that influences the cost per lead. Businesses that operate in large markets can expect to spend more on marketing and advertising than companies that operate in smaller markets. This is because businesses in large markets have to reach a wider audience, which often requires a higher level of investment.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Marketing mix</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">The marketing mix is another important factor that can influence the cost per lead. The marketing mix includes the various elements of the marketing mix, such as the product, price, promotion, and place. Each of these elements can have an impact on the cost per lead. For example, if a company offers a free product, they may have a higher cost per lead. Conversely, if a company offers a discount on their product, they may have a lower cost per lead. It is important to consider the marketing mix when determining the cost per lead.&nbsp;&nbsp;</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Conversion Rate (CR)</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">What is a &quot;conversion rate&quot;?</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">In business, a conversion rate is the percentage of visitors to a website who take action to buy a product or service. The main goal of any business is to increase its conversion rate so that more visitors turn into paying customers. However, conversion rates can be difficult to increase. In this article, we will explore some of the ways that businesses can increase their conversion rate.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Conversion rates are important because they are a way of gauging how effective a business's marketing efforts are. If a business has a low conversion rate, it means that its marketing is not very effective, and it is not reaching its target audience. On the other hand, a high conversion rate indicates that a business's marketing is effective, and it is reaching its target audience.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are several ways that businesses can increase their conversion rate.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">One way is to improve the quality of their products or services. If a business's products or services are not up to par, then its customers will not be satisfied, and they will not come back.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Another way to increase the conversion rate is to offer discounts or incentives to customers. This will entice them to buy from the business.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Finally, businesses can increase their conversion rate by making it easier for customers to purchase.</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">While conversion rates are important for businesses, they are not the only thing that matters. Businesses also need to focus on other factors, such as customer satisfaction and retention. If a business has a high conversion rate but its customers are not satisfied, then the business will not be successful in the long run.&nbsp;&nbsp;</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Click-Through Rate (CTR)</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">CTR is a metric that measures the number of times a user clicks on a given link.</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">CTR can be affected by a number of factors, including the position of the link on the page, the design of the page, and the user's preferences.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">CTR is an important metric for web designers and marketers, as it can impact the visibility of their content and the ROI of their campaigns.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">A high CTR can indicate that users find your content relevant and useful, while a low CTR can indicate that users are not interested in your content.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are a few things you can do to improve your CTR, including:</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">1. Optimize your title and meta tags</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">2. Write compelling descriptions</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">3. Use engaging images</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">4. Use social media to promote your content</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">5. Use targeted keywords</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">6.Test different placements for your links</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">7. Monitor your CTR over time</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">8. Make sure your website is mobile-friendly</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">9. Use A/B testing to improve your CTR</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Page Views and Bounce Rate</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">It's no secret that web traffic data is important for understanding how popular a website is. But what do those two metrics - page views and bounce rate - actually tell us?</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Page views give us an idea of how many people are visiting a website, while bounce rate indicates how long people are staying on the site. A high page view count is great, but if most people are immediately leaving (high bounce rate), it's an indication that something isn't quite right.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are a number of factors that can affect page views and bounce rate. In this article, we'll take a closer look at some of those factors and what they mean for your website.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Page views are important, but not the only metric to consider</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">While page views are a good indicator of traffic, they don't tell the whole story. For example, a website with a low page view count but a high average time on site might actually be more engaging than a site with a high page view count and a low average time on site.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Additionally, page views don't necessarily reflect the quality of the traffic. For example, a website with a lot of low-quality traffic (such as bots or people who immediately leave the site) will have a high page view count but a low average time on site.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Bounce rate is important, but it doesn't tell the whole story either</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Bounce rate is the percentage of people who leave a website after viewing only one page. A high bounce rate is usually indicative of a problem with the site, such as confusing navigation, low-quality content, or a bad user experience.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">However, there are some situations where a high bounce rate is completely normal. For example, if someone is looking for a specific piece of information on your website (such as a phone number or an address), they will probably leave after they find what they're looking for. In these cases, a high bounce rate isn't necessarily a bad thing.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are a number of factors that can affect page views and bounce rate. Here are some of the most common ones:</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">The quality of your website's content:</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">If your website's content is low quality, chances are people will leave as soon as they realize it. To prevent this, make sure your content is well-written and accurate. Additionally, include images, videos, and graphics to break up the text and keep people engaged.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Your website's user experience:</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">A high bounce rate is generally a symptom of a poor site experience. Users are leaving your site almost immediately because they don't find what they're looking for, they're confused by your site's navigation, or they're turned off by intrusive ads. Improving your website's user experience is essential if you want to reduce your bounce rate.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Your website's load time:</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">If your website takes too long to load, people will likely leave before it even finishes loading. To keep people from leaving, make sure your website's load time is as fast as possible. You can do this by optimizing your images, using a content delivery network, and minimizing your code.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">The placement of your ads:</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">If your ads are poorly placed, they can disrupt the user experience and cause people to leave your site. To avoid this, make sure your ads are placed in areas where they won't interfere with the site's content or navigation. You should also make sure your ads are relevant to your site's content so that they're not intrusive.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Your website's design</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">Your website's design can also affect your bounce rate. If your website is poorly designed, it can be difficult to navigate and use, which will cause people to leave. Make sure your website is easy to use and navigate, and that it has a clean and professional design.&nbsp;&nbsp;</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Customer Online Engagement Level</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">The level of customer engagement online is constantly evolving. What used to be thought of as a luxury is now considered a necessity for businesses in a number of industries. The reason for this is simple: customers are increasingly savvy and expect more from the businesses they interact with.</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">In order to keep up with the competition, businesses must make sure they are providing a high level of customer engagement. There are a number of ways to do this, but the most important is to ensure that customers feel like they are being heard and that their concerns are being addressed.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Another way to provide a high level of customer engagement is to offer a strong customer service experience. This means being available to answer questions and address concerns in a prompt and professional manner. Additionally, businesses should make sure their customer service team is properly trained and equipped to handle a variety of customer engagement scenarios.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Finally, businesses should also consider using technology to their advantage when it comes to customer engagement. Live chat, for example, is a great way to provide immediate assistance to customers who may be having difficulty navigating a website or completing a purchase.</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">By keeping these things in mind, businesses can stay ahead of the curve when it comes to customer engagement.</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Online Share Of Voice (OSOV)</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">What is online share of voice, and why is it important?</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Online share of voice (OSOV) is the percentage of online mentions or references to a brand, product, or company. In other words, it's a way of measuring how often a brand is being talked about online.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are a few reasons why OSOV is important.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">First, it can be used as a way to measure brand awareness. If people are talking about your brand online, that means they're aware of it.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Second, OSOV can be used as a way to measure brand sentiment. If people are talking about your brand in a positive way, that's a good sign.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">And finally, OSOV can be used as a way to measure brand reach. If people are talking about your brand in different countries or across different platforms, that means your brand has a good reach.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">There are a few ways to measure OSOV. The most common is to use Google Alerts. You can also use social media monitoring tools like Hootsuite Insights or Mention.</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">Now that you know what online share of voice is and why it's important, it's time to start measuring it.</span></div></li><li style="margin-bottom:12pt;"><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Social Networking Footprint</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">The internet has changed the way we interact with our loved ones, our friends, and even strangers. One of the most notable changes is the way social networking has transformed the way we communicate. In the past, we would have to rely on phone calls or face-to-face meetings to stay in touch. Now, with social networking, we can communicate with anyone, anytime, anywhere.</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">However, this convenience comes at a cost. Our social networking footprint is a record of our online activity that can be accessed by anyone, at any time. This can be a good thing, as it allows our friends and family to stay up-to-date on our lives. However, it can also be a bad thing, as it can be used to stalk or harass us.</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">When it comes to social networking, it is important to be aware of the risks and benefits. On one hand, it is a great way to stay connected with our loved ones. On the other hand, we need to be aware of the potential dangers.</span></div></li><li><div style="color:inherit;text-align:left;"><b style="font-family:lora, serif;color:inherit;"><span style="font-size:12pt;">Klout Score</span></b></div>
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<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">What is a Klout score?</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div><span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">A Klout score is a numerical representation of your online influence. It is based on your social media activity and measures how much influence you have over your followers. The higher your score, the more influence you have.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">Importance of a Klout score</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">A Klout score can be important for many reasons. If you are a business, a high Klout score can help you attract new customers and partners. If you are a individual, a high Klout score can help you get a job or promotion.</span></div></span><div style="text-align:left;"><br></div>
<span style="color:inherit;font-family:lora, serif;font-size:12pt;"><div style="text-align:left;"><span style="color:inherit;font-size:12pt;">How to improve your Klout score</span></div></span><div style="text-align:left;"><br></div>
<div style="color:inherit;font-family:lora, serif;font-size:12pt;text-align:left;"><span style="color:inherit;font-size:12pt;">There are a few simple ways to improve your Klout score. One way is to connect your social media accounts to Klout. Another way is to be active on social media and produce interesting content. You can also interact with other users and get them to interact with you.</span></div></li></ol><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
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 ]]></content:encoded><pubDate>Thu, 22 Dec 2022 03:16:17 -0800</pubDate></item><item><title><![CDATA[Excellent e-Commerce Business Models?]]></title><link>https://lololol.zohosites.com/thoughts/post/Excellent-e-Commerce-Business-Models</link><description><![CDATA[Drop-shipping e-commerce business model explained Drop-shipping is a type of eCommerce business model in which vendors sell products without having to ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_Tvy5S95mQruknip83xJxkQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer"><div data-element-id="elm__VYzlo5JRiWociY4rjznxQ" data-element-type="row" class="zprow zpalign-items- zpjustify-content- "><style type="text/css"></style><div data-element-id="elm_O1t06MWhTR-Ei48w-eC5lw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_FLzwJaN0SM-PO0Uk1IVXXg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center " data-editor="true"><div><div><div><div><div><div><div><style> .zpelem-heading { } </style><h2><span style="color:inherit;">Drop-shipping e-commerce business model explained</span></h2></div>
<div><style> .zpelem-text { } </style><div><div><p></p><div style="color:inherit;text-align:left;"><span style="color:inherit;font-family:lora, serif;">Drop-shipping is a type of eCommerce business model in which vendors sell products without having to carry any inventory. When a store owner receives an order from a customer, they simply contact the supplier, who will then ship the products directly to the customer.&nbsp;</span></div>
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<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">Drop-shipping is a popular business model for many entrepreneurs because it is minimal risk and easy to set up.</span></div></span><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">However, there are also some disadvantages to drop shipping&nbsp;that business owners should be aware of before they decide to start a drop shipping business.<br><br></span></div></span><p></p><p></p><div style="color:inherit;text-align:left;"><span style="color:inherit;font-family:lora, serif;">One of the biggest disadvantages of drop shipping is that it can be difficult to find reliable suppliers. Because there is no inventory to worry about, suppliers are the only link between the store owner and the customer. If a supplier is unreliable, it can cause a lot of problems for the store owner, including late or missing shipments, incorrect product descriptions, and poor customer service.</span></div>
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<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">Another disadvantage of drop shipping is that the margins can be quite low. Because the store owner does not have to carry any inventory, they will generally make less profit per sale than if they were selling products that they had purchased from a supplier. This can make it difficult to make a profit, especially if the store owner is selling products that are in high demand.<br><br></span></div></span><p></p><p></p><div style="color:inherit;text-align:left;"><span style="color:inherit;font-family:lora, serif;">Finally, drop shipping can be a very competitive business. Because it is relatively easy to set up a drop shipping business, there are many store owners who are selling similar products. This can make it difficult to stand out from the crowd and attract customers.</span></div>
<div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;"><span style="font-weight:bold;">Despite the disadvantages of drop shipping, it is still a popular business model for many entrepreneurs.<br></span><br></span></div></span><p></p><p></p><div style="color:inherit;text-align:left;"><span style="color:inherit;font-family:lora, serif;">Drop shipping can be a great way to get started in eCommerce with relatively low risk. However, store owners should be aware of the potential problems that can occur when drop-shipping before they decide to start a drop-shipping business.&nbsp;</span></div>
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<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">Overall, drop shipping is a low-risk and easy-to-set-up business model with some potential disadvantages. Before starting a drop shipping business, be sure to research the reliability of suppliers and the amount of competition in your industry.<br><br></span></div></span><p></p><p style="text-align:left;color:inherit;"><span style="font-family:lora, serif;"><span style="font-weight:bold;">What are some other business models you're considering for your eCommerce business?<br></span><br></span></p><p style="text-align:left;color:inherit;"><span style="font-family:lora, serif;"><span style="color:inherit;">If you're looking for a comprehensive guide to eCommerce business models, you've come to the right place. This post will explore 10 of the most popular eCommerce models that are worth considering for your online business.</span><br></span></p><p></p><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;font-family:lora, serif;"><div style="text-align:left;"><span style="color:inherit;">1. Affiliate Marketing: Affiliate marketing is a type of eCommerce business model in which businesses pay affiliates a commission for referring customers to their site. This business model is popular among bloggers and YouTubers who have a large following, as they can earn a significant income from referring their fans to products and services.</span><br></div></span><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">2. Digital Products: Digital products are products that are delivered electronically, such as eBooks, online courses, and software. 4. Physical Products: Physical products are tangible products that are shipped to the customer.</span></div></span><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">3. Subscription Boxes: Subscription boxes are becoming increasingly popular as a way to receive physical products on a monthly basis. This business model is popular among companies that sell products such as cosmetics, clothes, and food.<br><br></span></div></span><p></p><p></p><div style="color:inherit;text-align:left;"><span style="color:inherit;font-family:lora, serif;">4. Membership Sites: Membership sites are websites that offer exclusive content or benefits to members who pay a monthly or annual fee. This business model is popular among companies that offer online courses, access to exclusive content, or a community of like-minded people.</span></div>
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<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">5. Micro-transactions: Micro-transactions are small transactions, typically under $1, that are made in digital games or other online platforms.</span></div></span><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">6. freemium: Freemium is a type of eCommerce business model in which businesses offer a basic product or service for free, but charge for premium features or services.</span></div></span><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">7. Advertising: Advertising is a type of eCommerce business model in which businesses sell advertising space on their website or blog. This is a popular business model for many bloggers and small businesses.</span></div></span><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;"><div style="text-align:left;"><span style="color:inherit;font-family:lora, serif;">There you have it! 7 eCommerce business models worth considering for your online business. Be sure to do your research before deciding which business model is right for you.&nbsp;&nbsp;</span></div></span><div style="text-align:left;"><span style="font-family:lora, serif;"><br></span></div>
<span style="color:inherit;font-family:lora, serif;"><div style="text-align:left;"><span style="color:inherit;">While there are many different eCommerce business models to choose from, it's important to select the one that's right for your unique business. Consider your industry, your target market, and your own personal strengths and weaknesses when making your decision.</span></div>
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 ]]></content:encoded><pubDate>Sun, 18 Dec 2022 05:47:35 -0800</pubDate></item><item><title><![CDATA[What kind of impact will GDPR have on e-commerce?&nbsp;]]></title><link>https://lololol.zohosites.com/thoughts/post/What-kind-of-impact-will-GDPR-have-on-e-commerce</link><description><![CDATA[Y&nbsp; The GDPR (General Data Protection Regulation) is coming into effect&nbsp; on the 25 th of May and all manner of businesses are trying to work o ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_oNSofBxvQqG05Pj8mOu0nA" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer"><div data-element-id="elm_zQgHoxkRTHKa1mObyoQZ9w" data-element-type="row" class="zprow zpalign-items- zpjustify-content- "><style type="text/css"></style><div data-element-id="elm_eRz77N4bQF282ay1HhefUA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_rvV0sSrfRMGnn_bR6GF3GQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center " data-editor="true"><div><div><div><div><div><div><div><div><p>Y&nbsp;<img src="https://www.giccapital.co.uk/files/blog_images/e-commerce-3.jpg" style="width:653.94px;height:229px;"></p></div>
</div><div><div><p><span>The GDPR (General Data Protection Regulation) is coming into effect&nbsp; on the 25<sup>th</sup> of May and all manner of businesses are trying to work out what it means for them. From nurseries to online retailers, businesses are working hard to ensure they are compliant.</span></p><p><span><br></span></p><p><span>Once GDPR comes into force, it will be the most wide-ranging data privacy law on the planet, and it will affect how organisations big and small store, collect and handle data.</span></p><p><span>So, let’s take a look at how GDPR will impact e-commerce.</span></p><p><span><br></span></p><p><span><br></span></p><p><i><span style="font-weight:bold;font-size:16px;">More Rights</span></i></p><p><i><span style="font-weight:bold;font-size:16px;"><br></span></i></p><p><span>When </span><a href="https://www.eugdpr.org/"><span>GDPR</span></a><span> comes into full effect, European citizens will have many more rights when it comes to their personal data. They will have the right to correct, restrict, access and delete any data that a company may hold on them. </span></p><p><span><br></span></p><p><span>If you’re using data for advertising and marketing purposes, then users must specifically give their consent for this. Any business must list all and any third parties that may have access to a customer’s data. For big data and targeted marketing, this could mean huge changes in how things are done.</span></p><p><span><br></span></p><p><span>Alongside this comes the ‘right to be forgotten’. This translates to giving customers the enshrined right to delete any information a company may hold on them, in full and with no exceptions. And this process must be easy to do and clearly defined. </span></p><p><span><br></span></p><p><span><br></span></p><p><i><span style="font-weight:bold;font-size:16px;">New Responsibilities</span></i></p><p><i><span style="font-weight:bold;font-size:16px;"><br></span></i></p><p><span>For those retailing via e-commerce, all of this means new responsibilities to customers and putting their data policies in line with GDPR.</span></p><p><span>In the case of a data breach, for example, online retailers need to have procedures in place and ready to do. They must report the breach to the ICO (Information Commissioner’s Office) and any affected customers within 3 days. For smaller concerns this may be a huge undertaking, so it is vitally important to be prepared ahead of time. </span></p><p><span><br></span></p><p><span><br></span></p><p><span>Large fines are also part of GDPR, levied against businesses that don’t store their data securely or misuse it. 4% of annual revenue is one punishment for failure to comply, which is a huge amount for small and big concerns. </span></p><p><span><br></span></p><p><span>Large e-commerce platforms like Shopify are already hard at work ensuring they are compliant, but individual merchants are still responsible for collection and safe storage of customers’ data. </span></p><p><span><br></span></p><p><span style="color:inherit;"></span></p><p>For those worried about the new law, and wondering if they are compliant, the ICO has put together an <a href="https://ico.org.uk/for-organisations/business/" title="online resource" target="_blank">online resource</a> on how to comply and get a handle on this new era of data protection.</p></div>
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</div></div> ]]></content:encoded><pubDate>Wed, 23 May 2018 21:35:00 -0800</pubDate></item><item><title><![CDATA[Which website mistakes are you making which cost you sales?&nbsp;]]></title><link>https://lololol.zohosites.com/thoughts/post/Which-website-mistakes-are-you-making-which-cost-you-sales</link><description><![CDATA[
 There is no easy route to a stellar eCommerce site and with competition for online sales fiercer than ever, it can seem like it’s almost impossible t ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_3Gh7HWt9SLCjqhjzu5iFgw" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer"><div data-element-id="elm_4vVMoqE6SFiGjaa6b6tgVw" data-element-type="row" class="zprow zpalign-items- zpjustify-content- "><style type="text/css"></style><div data-element-id="elm_5hhHQrXbQH2CUOMxt5-azQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_ZR4sJz50QUCbpgHDN4t4ng" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center " data-editor="true"><div><div><div><div><div><div><div><div><div style="text-align:center;"><img src="https://www.giccapital.co.uk/files/blog_images/generating%20sales%20online.jpg" style="width:496px;height:330px;"></div>
<div><span style="color:inherit;"><p style="text-align:left;">There is no easy route to a stellar eCommerce site and with competition for online sales fiercer than ever, it can seem like it’s almost impossible to make sales via your website. If you are finding that you aren’t recording as many online sales as you’d like, or aren’t generating enough revenue online to justify your digital spend, it might be time to invest in your ecommerce operations. Read on to discover the critical mistakes that many ecommerce sites make, and how to rectify them to win more sales. </p><p style="text-align:left;"><br></p><p style="text-align:left;text-indent:0cm;"><b>1.<span style="font-weight:normal;font-size:7pt;">&nbsp; </span></b><b>You aren’t A/B testing</b></p><p style="text-align:left;">A/B or split testing is absolutely vital to making sales online. If you aren’t regularly performing landing page tests, you are very likely making fundamental design and copy mistakes which send your shoppers elsewhere. </p><p style="text-align:left;">A/B testing allows you to create two slightly different versions on a page. One element will be different – such as the call to action, the headline, the image or the text. Both versions of the page are served to visitors and performance compared. The best performing page can then be tweaked further, allowing you to constantly eke out additional improvements to drive more sales. </p><p style="text-align:left;">There are lots of A/B testing tools available, most of which are available with a subscription. Try popular services such as Optimizely, VWO or Convert if this is new to you. </p><p style="text-align:left;">&nbsp;</p><p style="text-align:left;text-indent:0cm;"><b>2.<span style="font-weight:normal;font-size:7pt;">&nbsp; </span></b><b>You aren’t following up abandoned carts</b></p><p style="text-align:left;">An average of 69.23% online shopping carts are abandoned, according to industry figures collated by <a href="https://baymard.com/lists/cart-abandonment-rate">the Baymard Institute</a>. If you don’t have specific practises in place to recover those sales, you’re making a fundamental – and costly – mistake. </p><p style="text-align:left;">&nbsp;</p><p style="text-align:left;">You can set up transactional emails to nudge shoppers back to site to complete their purchase easily using a service such as MailChimp. You’ll need to specify a few rules, such as how soon after cart abandonment an email should be sent. When a shopper adds to basket but doesn’t complete the check out process, an email will then be automatically triggered. Many retailers will send a reminder of what’s in the basket to the shopper as part of that email to re-engage them. </p><p style="text-align:left;">&nbsp;</p><p style="text-align:left;text-indent:0cm;"><b>3.<span style="font-weight:normal;font-size:7pt;">&nbsp; </span></b><b>You aren’t proactively seeking reviews</b></p><p style="text-align:left;">Actively requesting reviews from customers can seem like a daunting task and the prospect of having reviews from clients publicly available makes some retailers squeamish. Reviews however are central to the online shopping process and, if you aren’t actively soliciting reviews and working to build a strong review profile, it is undoubtedly costing you sales. </p><p style="text-align:left;">Research by <a href="https://www.brightlocal.com/learn/local-consumer-review-survey/">BrightLocal</a> suggests that more than 8 in 10 consumers trust online reviews as much as personal recommendations. Almost half of shoppers (49%) look for at least a four star review before they will do business with a brand online. This means that if you don’t have reviews or aren’t taking steps to manage your reputation and generate positive reviews, your prospective customers are much more likely to go to a competitor who does have customer reviews to share. </p><p style="text-align:left;">It’s easy to begin building a review profile to encourage online shoppers to buy from your store – register for an account with a trusted review service such as TrustPilot and set up an automated email asking shoppers to leave a review a few days after their purchase. Be aware that you’ll need to keep this process up – a steady influx of reviews is also an SEO ranking signal, so the more often new reviews are added, the better your Google ranking position is likely to be.&nbsp;</p></span></div>
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</div></div> ]]></content:encoded><pubDate>Mon, 19 Feb 2018 21:30:00 -0800</pubDate></item></channel></rss>