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Customer service is a vital part of any business. It can be the make-or-break factor for many customers. In this blog post, we'll discuss the five most common customer service issues, and how to overcome them.
1. Lack of knowledge
One of the most common custom...
If you're struggling to expand your business because of a lack of funds, equity capital could be the perfect solution for expanding your company's reach and improving its visibility.
What is Equity Capital?
If you're a small business owner, you've likely h...
Ansoff’s growth matrix is used to help businesses determine their growth strategy.
The matrix provides four options for growth:
The high risk of marketing failure is one of the major reasons small businesses do not embark on digital, print and other marketing campaigns. So how do you ensure your marketing will deliver good returns? The answer lies in ensuring that your marketing c...